5

We were using another local shop for all of our car repairs and we came to SJM for a second opinion. We've now used them for a few repairs and they've been great. Fair prices and great communication.

Thank you for the 5-star review! We work hard to give all our customers a great experience and quality service. We're happy to hear we have earned your trust, and we look forward to seeing you next time at SJM AutoWerks!

- SJM Autowerks
5

This place has remarkable people! I came in with a few problems with my Civic and they kept me up to date with everything (they called me every time to let me know what had to be done and if I was okay with it or not which was honestly so awesome of them to do). Many mechanics these days just want your money and don’t care about keeping their clients up to date with what they are doing with someone else’s car, but these people continue to prove time and time again that their quality of service is their #1 priority among all their clients. And for that, I’m proud to call myself an SJM customer!

Hi Brandon, thank you for your review . We will continue to work as hard as we can to exceed your expectations.

- SJM Autowerks
5

I trust SJM with all my vehicle repairs and maintenance work. Excellent customer service. Quality work. Decent prices. 👍👍👍👍👍👍

We are happy to have earned your trust with us, Kelly! We appreciate you taking the time to leave us this kind review and we will see you at your next stop!

- SJM Autowerks
5

They are so wonderful. Steve is so professional and he goes above and beyond to make sure I understand what the diagnosis is with my vehicle and then takes me through the process! Thank you SMJ and Steve!!

We appreciate you taking the time to leave us such a nice review, Erin! We are happy to hear you had a great experience with us during your visit. Thanks again for leaving us 5 stars, and we hope to see you back in the future!

- SJM Autowerks
1

I want to warn you before you bring your vehicle there take note of all the vehicles 100 plus Vehicles outside there's a reason for that because you'll end up bringing your car back time and time again until you just give it to them. They promised a 3-year warranty because they can't fix it the first time you'll end up bringing it back and then when you get your vehicle back you got a whole multitude of other things now that are wrong with your vehicle so that you'll have to bring it back and that will be not be covered on their warranty stay away

We are sorry for any inconvenience, Michael. When a vehicle comes for a service we never want to send a vehicle back that could be unsafe to our customers, so we check each vehicle over before putting our stamp of approval on it and returning the vehicle. All of our parts are backed up with a 36-month or 36,000-mile warranty so if a part does not last as long as it should have we will replace it for no cost to our customers. We do this to make sure our customers get exactly what they are expecting and if something comes up or an issue arises, we can make it right. If you are ever having issues finding parking feel free to pull up to the front and our workers would be happy to take care of it for you. Since we also do restoration on vehicles the timeline for our services is not the same for each vehicle so some will be with our shop much longer than a quick oil change will be. But if parking is ever an issue because of some of the cars we are restoring, just let us know and we will take care of it for you! If we had any miscommunications or if you have any questions about your visit please give us a call at (815) 477-9735.

- SJM Autowerks
5

Brake paps tores and alignment memorial day weekend. Great job

5

Use them for all repairs .

5

Blew my water pump , the came out quickly an picked up my jeep , B4 the day was over I was notified of the problem an the let me know the cost ,B4 doing any repairs ,, there prices an service was fantastic , I would recommend them to anyone looking for a great mechanic,

5

Really appreciate Steve and everyone at SJM. Very honest and professional. always calls back when I leave a message. Will continue to take my car to them.

Thanks for this great review, William! We are glad that we were able to provide you with a great experience! We appreciate your business, and look forward to your next stop with us!

- SJM Autowerks
1

They did the work well and quickly BUT I was charged DOUBLE of what the charges should have been for a water pump and an exhaust manifold! I spoke to several mechanics and verified this! I didn’t have a choice since I was towed in because I blew the water pump! I still question the exhaust manifold since the picture they sent me was of a manifold that was, already, off of my vehicle without any authorization! I will NEVER deal with them or a corporate repair company again!

We are sorry to hear you feel that way, Rita. We have been trying to contact you for over 3 years about your vehicle that has been in our lot. We send the pictures as updates so you know exactly what is happening with your vehicle and we only do work that is necessary and approved. Please give us a call so we can know what you would like to do with your vehicle or if there is any miscommunication on our end. (815) 477-9735

- SJM Autowerks
SJM Autowerks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call SJM Autowerks (815) 477-9735 if you have any issues in accessing any area of our website.