WOW! Just had my Mini Cooperman serviced at SJM Autowerks and I couldn’t be happier - the level of customer service is off the charts, starting with Marisa at the front desk. I was kept in the loop via texts, emails, and phone calls throughout the repair process so there were zero surprises when I picked up my car. I have no doubt the total cost of the work that was done was half what it would have been at the dealership. What really put them over the top for me, was letting me know that one of the things requiring repair, should be covered under the factory warranty and free to me. They could have just repaired it and charged me, so their honesty was very much appreciated!
Harle, thank you for your amazing review! It's fantastic to hear that you had such a positive experience with us at SJM Autowerks. We pride ourselves on providing top-notch customer service, and we're thrilled that Marisa and the rest of our team exceeded your expectations. We always strive to keep our customers informed and offer transparent pricing. Your trust in our honesty means the world to us. We look forward to serving you and your Mini Cooperman in the future!
- SJM Autowerks